Building
your brand’s online reputation with a scurrying effort might sound like a joke
to you. But it’s happening. Don’t trust me?! Okay! Head on to Google, type
Trustpilot and check on reviews of the top companies churning online medium to
the best of their advantage? Eventually, feeling the heat already?! Calm down
and take a cool breather. You can earn respect and fortitude for your online
business by grabbing genuine reviews from clients.
You should know that people buy
products and services frequently, but not everyone gives their appraisals for
them. After all, time is money, and not every person has extra time on the
dial, right?! Therefore, you have to follow a few strategies to game up your
gambling to receive reviews in exchange for your facilities. You have to work
round-the-clock as USA and UK software houses. It is the primary reason you
find several great American web coders reviews on Trustpilot.
Below are some tricks that you can use
to encourage your clients to pen down their emotional state and understand the
amenities they bought from you.
1) Open up with your customers
The best and the fastest way to earn
reviews on Trustpilot is
that you talk directly to your customers. It is best to send requests for
reviews to your loyal customers who know that you’re the real deal. Encourage
your long-term clients to help you attract new customers by writing their
genuine reviews on Trustpilot.
Moreover, you can ask for feedback
if you have an in-store presence on different online shopping platforms. Also,
be sure to ask for reviews on time as soon as your client purchases the
product/service from your store. Besides, customer reviews tell a lot about
your brand. You can boost your customers’ retention by using the feedback you
receive on Trustpilot. Please take it as constructive criticism to better your
in-store features to improve buyers’ experience.
2) Collect feedback on the spot
Thankfully, Trustpilot has got a bit
of an upgrade and now offers exclusive Feedback Stickers to customers. As a
result, they are helping brands and eCommerce businesses to earn more reviews
from clients. It also tells the story of whether a company cares about its
clients or not. Are they requesting reviews from buyers on time or not?
Do not be scared to think outside
the box. Besides, you can stamp in feedback collection to your items, parcel
boxes, and brochures. Do anything to step up the game to get reviews to enhance
the response rates of buyers.
3) Use Emails, SMS, and Push
Notifications
Probably one of the best ways to get
reviews on Trustpilot. You can create a sequential email marketing strategy and
send emails to your customers. Also, you can send SMS on their smartphones and
notify them via push notifications on the mobile app.
4) Remind your loyal customers
Sorry to repeat this in time. Your
devoted and long-term clients should mean the world to you. It means that you
can send them multiple emails, SMS, and messages on their phones. Besides, they
are your best friends that trust you, your products, and your web
design services. Make sure you, at least, get positive reviews from
these guys. Good luck!
5) Counterbalance Trustpilot
reviews with third-party review platforms
Compliment your Trustpilot reviews
by using other similar platforms. Popular alternatives include Amazon Customers
(if you own a store on Amazon), Reviews.io, Bazaar voice, Angie’s List, Yelp,
Google Customer Reviews, Power Reviews, etc.
Bottom Line
Trustpilot is a platform that offers
the most genuine analysis of customers based on their experience. Hence, you
should ask your customers to write down their feedback on the world’s most
popular website trusted by millions. But it’s not as easy as it seems. Lastly,
around 90% of online shoppers read reviews, and more than 70% look for buyers’
preferences. So, you better hurry to make the best use of ‘Trustpilot’ reviews
to your advantage.